Provider outage affecting [product functonality]

Summary

Provider outage affecting [product functonality]

The outage of our 3rd party provider that was blocking new user sign ups has been resolved.

• Started

  Sep 11, 2025 · 7:21 PM

• Resolved

  Sep 11, 2025 · 8:21 PM

• Duration

  59m

• Severity

  Major

• ◆

  Identified

  Sep 11 · 7:21 PM Bitly

  We have identified a 3rd party provider outage impacting our new user sign up functionality. Our on-call team is working with the provider to restore functionality for Bitly users. We will provide an update within 30 minutes.

• ◉

  Monitoring

  Sep 11 · 7:50 PM Bitly

  We are observing recovery of the 3rd party outage that was causing issues with new sign ups. We are continuing to monitor the situation to ensure that functionality has been fully restored.

• ✓

  Resolved

  Sep 11 · 8:21 PM Bitly

  The outage of our 3rd party provider that was blocking new user sign ups has been resolved.