Provider outage affecting PayPal Payment Method

Summary

Provider outage affecting PayPal Payment Method

The 3rd party provider incident involving checkout with PayPal has been resolved.

• Started

  Aug 1, 2025 · 9:02 AM

• Resolved

  Aug 1, 2025 · 11:37 AM

• Duration

  2h 35m

• Severity

  Major

• ◆

  Identified

  Aug 1 · 9:02 AM Bitly

  We are currently experiencing a 3rd party provider outage impacting checkout and payment method updates when utilizing PayPal. Our on-call team is working with the provider to restore functionality for Bitly users. We will provide an update within 30 minutes.

• ◆

  Identified

  Aug 1 · 9:49 AM Bitly

  PayPal is continuing to experience issues that are impacting use on our checkout and payment method update functionality. They are actively investigating and working to mitigate the issue. To make a purchase, please utilize checkout using a credit card.

• ✓

  Resolved

  Aug 1 · 11:37 AM Bitly

  The 3rd party provider incident involving checkout with PayPal has been resolved.