Blackbaud Status · History · Incident #137162

RESOLVED

Active Issue Alert – Blackbaud Guided Fundraising - #000693042

Major · Started Sep 15, 2026 · 10:16 AM

  • Duration

    18m

  • Severity

    Major

  • Detection lead

  • User reports

Summary

Active Issue Alert – Blackbaud Guided Fundraising - #000693042

An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.


  • Started

    Sep 15, 2026 · 10:16 AM

  • Resolved

    Sep 15, 2026 · 10:34 AM

  • Duration

    18m

  • Severity

    Major

Event timeline

How this incident unfolded

  • Investigating

    Sep 15 · 10:16 AM Blackbaud

    We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

  • Identified

    Sep 15 · 10:30 AM Blackbaud

    Our engineers have successfully diagnosed the issue, and we are working to address it now. Please continue to reference this page for updates.

  • Resolved

    Sep 15 · 10:34 AM Blackbaud

    An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.

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