Blackbaud Status · History · Incident #138249

RESOLVED

Active Issue Alert – Financial Edge NXT - 000693538

Minor · Started Sep 17, 2026 · 10:31 AM

  • Duration

    34m

  • Severity

    Minor

  • Detection lead

  • User reports

Summary

Active Issue Alert – Financial Edge NXT - 000693538

An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.


  • Started

    Sep 17, 2026 · 10:31 AM

  • Resolved

    Sep 17, 2026 · 11:06 AM

  • Duration

    34m

  • Severity

    Minor

Event timeline

How this incident unfolded

  • Investigating

    Sep 17 · 10:31 AM Blackbaud

    We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.

  • Investigating

    Sep 17 · 10:35 AM Blackbaud

    We have identified an issue impacting a subset of customers who are unable to view Receivables records. Our engineers are investigating the issue and working to resolve it as quickly as possible for you. Please continue to reference this page for updates.

  • Resolved

    Sep 17 · 11:06 AM Blackbaud

    An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.

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