Blackbaud Status · History · Incident #151155

RESOLVED

Active Issue Alert – Luminate WebServices - #000698707

Minor · Started Oct 20, 2026 · 7:58 PM

Duration

1h 19m
Severity

Minor
Detection lead

—
User reports

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Summary

Active Issue Alert – Luminate WebServices - #000698707

This incident has been resolved.

Started

Oct 20, 2026 · 7:58 PM
Resolved

Oct 20, 2026 · 9:18 PM
Duration

1h 19m
Severity

Minor

Event timeline

How this incident unfolded

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Investigating
Oct 20 · 7:58 PM Blackbaud

We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
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Resolved
Oct 20 · 9:18 PM Blackbaud

This incident has been resolved.

Pattern

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