Blackbaud Status · History · Incident #152909

RESOLVED

Active Issue Alert – Blackbaud Luminate Online - 000699240

Minor · Started Oct 23, 2026 · 10:14 AM

  • Duration

    1h 31m

  • Severity

    Minor

  • Detection lead

    —

  • User reports

    —

Summary

Active Issue Alert – Blackbaud Luminate Online - 000699240

An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.


  • Started

    Oct 23, 2026 · 10:14 AM

  • Resolved

    Oct 23, 2026 · 11:45 AM

  • Duration

    1h 31m

  • Severity

    Minor

Event timeline

How this incident unfolded

  • ◐

    Investigating

    Oct 23 · 10:14 AM Blackbaud

    We have identified an issue leading to slow response times within Action Alerts as well as intermittent failed Advocacy reports. Our engineers are working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.

  • ◐

    Investigating

    Oct 23 · 10:54 AM Blackbaud

    We have identified an issue leading to slow response times within Action Alerts as well as intermittent failed Advocacy reports. Our engineers are working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.

  • ◐

    Investigating

    Oct 23 · 11:33 AM Blackbaud

    We have identified an issue leading to slow response times within Action Alerts as well as intermittent failed Advocacy reports. Our engineers are working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.

  • ✓

    Resolved

    Oct 23 · 11:45 AM Blackbaud

    An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.

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