Blackbaud Status · History · Incident #24196

RESOLVED

Active Issue Alert - Payment Services - #000692576

Minor · Started Sep 10, 2026 · 10:52 PM

Duration

45m
Severity

Minor
Detection lead

—
User reports

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Summary

Active Issue Alert - Payment Services - #000692576

This incident has been resolved.

Started

Sep 10, 2026 · 10:52 PM
Resolved

Sep 10, 2026 · 11:38 PM
Duration

45m
Severity

Minor

Event timeline

How this incident unfolded

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Investigating
Sep 10 · 10:52 PM Blackbaud

We are aware that a subset of our Payment Services or Merchant Services customers are experiencing an issue when processing transactions. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
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Resolved
Sep 10 · 11:38 PM Blackbaud

This incident has been resolved.

Pattern

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