Active Issue Alert – Luminate Online - #000692384

Summary

Active Issue Alert – Luminate Online - #000692384

This incident has been resolved.

• Started

  Sep 10, 2026 · 10:03 AM

• Resolved

  Sep 10, 2026 · 10:29 AM

• Duration

  26m

• Severity

  Minor

• ◐

  Investigating

  Sep 10 · 10:03 AM Blackbaud

  We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

• ◆

  Identified

  Sep 10 · 10:22 AM Blackbaud

  Our engineers have identified an issue causing some pages to be inaccessible. The root cause has been identified, and work is underway to restore affected sites as quickly as possible. Please continue to monitor this page for updates.

• ✓

  Resolved

  Sep 10 · 10:29 AM Blackbaud

  This incident has been resolved.