Blackbaud Status · History · Incident #24210

RESOLVED

Active Issue Alert – Financial Edge NXT - 000692249

Minor · Started Sep 9, 2026 · 2:43 PM

  • Duration

    33m

  • Severity

    Minor

  • Detection lead

  • User reports

Summary

Active Issue Alert – Financial Edge NXT - 000692249

An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.


  • Started

    Sep 9, 2026 · 2:43 PM

  • Resolved

    Sep 9, 2026 · 3:17 PM

  • Duration

    33m

  • Severity

    Minor

Event timeline

How this incident unfolded

  • Investigating

    Sep 9 · 2:43 PM Blackbaud

    We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.

  • Identified

    Sep 9 · 3:01 PM Blackbaud

    We have identified an issue impacting a subset of customers who are unable to view or add Receivables records. Our engineers have identified the cause and are working to resolve it as quickly as possible for you. Please continue to reference this page for updates.

  • Resolved

    Sep 9 · 3:17 PM Blackbaud

    An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.

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