Bloomerang Status · History · Incident #24253

RESOLVED

Payment processing errors on Bloomerang Fundraising giving forms

Major · Started May 18, 2026 · 6:30 PM

  • Duration

    < 1m

  • Severity

    Major

  • Detection lead

    —

  • User reports

    —

Summary

Payment processing errors on Bloomerang Fundraising giving forms

On Monday, May 18, between approximately 5:45 PM and 7:00 PM Eastern, donors using Bloomerang Fundraising forms may have encountered errors when submitting a payment. Our engineering team identified the cause, deployed a fix, and has confirmed that transactions are processing normally again.


  • Started

    May 18, 2026 · 6:30 PM

  • Resolved

    May 18, 2026 · 6:30 PM

  • Duration

    < 1m

  • Severity

    Major

Event timeline

How this incident unfolded

  • ✓

    Resolved

    May 18 · 7:29 PM Bloomerang

    On Monday, May 18, between approximately 5:45 PM and 7:00 PM Eastern, donors using Bloomerang Fundraising forms may have encountered errors when submitting a payment. Our engineering team identified the cause, deployed a fix, and has confirmed that transactions are processing normally again.

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