Blue Canvas Status · History · Incident #124732

RESOLVED

Branches not syncing

Major · Started Dec 22, 2025 · 12:07 PM

  • Duration

    59m

  • Severity

    Major

  • Detection lead

  • User reports

Summary

Branches not syncing

This incident has been resolved.


  • Started

    Dec 22, 2025 · 12:07 PM

  • Resolved

    Dec 22, 2025 · 1:06 PM

  • Duration

    59m

  • Severity

    Major

Event timeline

How this incident unfolded

  • Identified

    Dec 22 · 12:07 PM Blue Canvas

    We have identified the root cause and implemented a fix. However, this fix requires a long-running database migration that is already in progress and running smoothly. Branch syncing is temporarily paused while the migration runs. No data will be lost, but new syncs will not start until the migration completes. We apologize for the disruption and expect normal service to resume shortly. We'll post another update once the migration finishes and syncing is restored.

  • Resolved

    Dec 22 · 1:06 PM Blue Canvas

    This incident has been resolved.

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