Blue Canvas Status · History · Incident #124750

RESOLVED

Files tab not working in deployment requests

Minor · Started Feb 13, 2025 · 10:01 PM

  • Duration

    25d 17h 40m

  • Severity

    Minor

  • Detection lead

  • User reports

Summary

Files tab not working in deployment requests

The incident has been resolved since February 15th, we have been monitoring ever since but the incident has not been properly updated.


  • Started

    Feb 13, 2025 · 10:01 PM

  • Resolved

    Mar 11, 2025 · 3:41 PM

  • Duration

    25d 17h 40m

  • Severity

    Minor

Event timeline

How this incident unfolded

  • Investigating

    Feb 13 · 10:01 PM Blue Canvas

    The frontend is not updating properly when rendering the file tab. This is due to a significant boost in background jobs on our git server. We are investigating the root cause. Deployments are working, but we understand it is hard to see what is going on without being able to inspect the files.

  • Monitoring

    Feb 14 · 11:28 AM Blue Canvas

    The queues seem to be cleared up and everything is working as expected. We've had to clear some of the queues. We have not yet identified the exact job that was delaying the system. However we've found some great optimizations and working on a long term fix for those meanwhile we are monitoring the situation. If your deployment is still showing as "Nothing to merge from" please use "Discard results and validate again" in the top right dropdown of the deployment request view.

  • Resolved

    Mar 11 · 3:41 PM Blue Canvas

    The incident has been resolved since February 15th, we have been monitoring ever since but the incident has not been properly updated.

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