Monitoring reports missing data on 28th May

Minor · Started May 28, 2026 · 10:30 PM

Duration

< 1m
Severity

Minor
Detection lead

—
User reports

—

Summary

Monitoring reports missing data on 28th May

If you subscribe to Daily or Weekly Monitoring Reports, some data for May 28 will be missing. Future reports will include the recovered data. We experienced an unstable connection to a third party API blocking access to some zone files including .com. As a result, the zone data for May 28 could not be processed and surfaced into the reports. We apologise for any inconvenience this may cause and appreciate your understanding.

Started

May 28, 2026 · 10:30 PM
Resolved

May 28, 2026 · 10:30 PM
Duration

< 1m
Severity

None

Event timeline

How this incident unfolded

✓

Resolved
May 29 · 10:49 AM BrandShelter

If you subscribe to Daily or Weekly Monitoring Reports, some data for May 28 will be missing. Future reports will include the recovered data. We experienced an unstable connection to a third party API blocking access to some zone files including .com. As a result, the zone data for May 28 could not be processed and surfaced into the reports. We apologise for any inconvenience this may cause and appreciate your understanding.