BrandShelter Status · History · Incident #90030
RESOLVED.TOP TLD Monitoring Interruption
Maintenance · Started Dec 2, 2025 · 9:00 AM
BrandShelter Status · History · Incident #90030
RESOLVEDMaintenance · Started Dec 2, 2025 · 9:00 AM
Duration
138d 21h 53m
Severity
Maintenance
Detection lead
—
User reports
—
Summary
A fix has been deployed. As a result you may see a temporary increase in monitoring results for daily, weekly and monthly reports while historical .TOP data is populated.
Started
Dec 2, 2025 · 9:00 AM
Resolved
Apr 20, 2026 · 6:53 AM
Duration
138d 21h 53m
Severity
Maintenance
Event timeline
Investigating
Dec 2 · 9:00 AM BrandShelterWe are currently addressing an issue where the .TOP top-level domain was temporarily marked as inactive by our upstream data provider, resulting in a brief disruption to monitoring data availability. We are working with the provider to restore access and expect normal monitoring coverage to resume within the next few days. We appreciate your patience and will share updates as they become available.
Investigating
Jan 12 · 11:34 AM BrandShelterWe are continuing to investigate this issue.
Identified
Mar 5 · 12:34 PM BrandShelterRoot cause identified and fix in progress - We are in the process of migrating our account. Once complete we will be able to re-run the reports to get any missing data. Due to the volumes, we expect this to take a few more weeks.
Resolved
Apr 20 · 6:53 AM BrandShelterA fix has been deployed. As a result you may see a temporary increase in monitoring results for daily, weekly and monthly reports while historical .TOP data is populated.
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