Brevo Status · History · Incident #141277

RESOLVED

Multiple services are impacted

Minor · Started Sep 25, 2026 · 6:32 AM

  • Duration

    26m

  • Severity

    Minor

  • Detection lead

    —

  • User reports

    —

Summary

Multiple services are impacted

The issue has been resolved, and all affected services are now functioning normally. Thank you for your patience while we worked to address the issue.


  • Started

    Sep 25, 2026 · 6:32 AM

  • Resolved

    Sep 25, 2026 · 6:59 AM

  • Duration

    26m

  • Severity

    Minor

Event timeline

How this incident unfolded

  • ◐

    Investigating

    Sep 25 · 6:32 AM Brevo

    We’ve detected an issue affecting transactional emails, marketing emails, contacts services and events, and as a result, some customers may be experiencing disruptions while using it. Our team is actively investigating the root cause and working to resolve the issue as quickly as possible. We apologize for the inconvenience and will share further updates as soon as we have more information.

  • ◉

    Monitoring

    Sep 25 · 6:42 AM Brevo

    We have mitigated the impact and are seeing a reduction in errors across the affected services. We continue to monitor our systems closely to ensure stability. Clients may have observed a small delay of email deliveries during this time. We’ll provide an update once we confirm the issue is fully resolved.

  • ✓

    Resolved

    Sep 25 · 6:59 AM Brevo

    The issue has been resolved, and all affected services are now functioning normally. Thank you for your patience while we worked to address the issue.

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