Brevo Status · History · Incident #143885

RESOLVED

SMS Routing to Sweden degraded

Minor · Started Oct 2, 2026 · 9:38 AM

  • Duration

    2h 21m

  • Severity

    Minor

  • Detection lead

    —

  • User reports

    —

Summary

SMS Routing to Sweden degraded

The issue has been resolved, and all affected services are now functioning normally. Thank you for your patience while we worked to address the issue.


  • Started

    Oct 2, 2026 · 9:38 AM

  • Resolved

    Oct 2, 2026 · 12:00 PM

  • Duration

    2h 21m

  • Severity

    None

Event timeline

How this incident unfolded

  • ◐

    Investigating

    Oct 2 · 9:38 AM Brevo

    We’ve detected an issue affecting **SMS routing to Sweden**, and as a result, some customers may be experiencing disruptions while using it. Our team is actively investigating the root cause and working to resolve the issue as quickly as possible. We apologize for the inconvenience and will share further updates as soon as we have more information.

  • ◉

    Monitoring

    Oct 2 · 10:55 AM Brevo

    Our upstream provider for SMS to Sweden mitigated the impact and we are seeing a reduction in errors across the affected services. We continue to monitor our systems closely to ensure stability. We’ll provide an update once we confirm the issue is fully resolved.

  • ✓

    Resolved

    Oct 2 · 12:00 PM Brevo

    The issue has been resolved, and all affected services are now functioning normally. Thank you for your patience while we worked to address the issue.

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