Degraded Performance

Minor · Started Sep 2, 2025 · 10:36 AM

Duration

6h 15m
Severity

Minor
Detection lead

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User reports

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Summary

Degraded Performance

Increased traffic caused slower response times across the application. Performance has been restored. We're implementing optimisations and scaling improvements..

Started

Sep 2, 2025 · 10:36 AM
Resolved

Sep 2, 2025 · 4:52 PM
Duration

6h 15m
Severity

Minor

Event timeline

How this incident unfolded

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Investigating
Sep 2 · 10:36 AM Cimplico

We are currently investigating an issue leading to degraded performance and slow loading times within the app.
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Resolved
Sep 2 · 4:52 PM Cimplico

Increased traffic caused slower response times across the application. Performance has been restored. We're implementing optimisations and scaling improvements..