Elevated errors loading usage data on platform.claude.com

Summary

Elevated errors loading usage data on platform.claude.com

This incident has been resolved. From 17:00 PT on October 6 / 00:00 UTC on October 7 to 18:40 PT on October 6 / 01:40 UTC on October 7, many requests to load usage data on the platform.claude.com Usage page and the Admin API usage report returned errors.

• Started

  Oct 7, 2026 · 1:20 AM

• Resolved

  Oct 7, 2026 · 2:33 AM

• Duration

  1h 13m

• Severity

  Major

• ◐

  Investigating

  Oct 7 · 1:20 AM Claude

  We are investigating elevated errors loading usage data on the platform.claude.com Usage page and the Admin API usage report endpoint since 5 PM PT. Messages API requests are not affected. We will provide an update as soon as possible.

• ✓

  Resolved

  Oct 7 · 2:33 AM Claude

  This incident has been resolved. From 17:00 PT on October 6 / 00:00 UTC on October 7 to 18:40 PT on October 6 / 01:40 UTC on October 7, many requests to load usage data on the platform.claude.com Usage page and the Admin API usage report returned errors.