Issue with spend limits

Minor · Started Oct 7, 2026 · 9:23 PM

Duration

< 1m
Severity

Minor
Detection lead

—
User reports

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Summary

Issue with spend limits

We have identified an issue which resulted in some organizations to be incorrectly paused for having reached their spend limit, resulting in refused requests on the Claude API, Claude.ai, Claude Code, Claude Security, and Claude Cowork. This is now resolved.

Started

Oct 7, 2026 · 9:23 PM
Resolved

Oct 7, 2026 · 9:23 PM
Duration

< 1m
Severity

None

Event timeline

How this incident unfolded

✓

Resolved
Oct 7 · 9:23 PM Claude

We have identified an issue which resulted in some organizations to be incorrectly paused for having reached their spend limit, resulting in refused requests on the Claude API, Claude.ai, Claude Code, Claude Security, and Claude Cowork. This is now resolved.