Claude Status · History · Incident #6784

RESOLVED

Elevated errors on Claude Code and Claude Cowork

Major · Started Aug 28, 2026 · 5:22 PM

Duration

2h 59m
Severity

Major
Detection lead

—
User reports

Peak 1/hr

Summary

Elevated errors on Claude Code and Claude Cowork

The issue affecting Claude Cowork and Claude Code on the web has been resolved.

Started

Aug 28, 2026 · 5:22 PM
Resolved

Aug 28, 2026 · 8:21 PM
Duration

2h 59m
Severity

Major

Event timeline

How this incident unfolded

◆

Identified
Aug 28 · 5:22 PM Claude

We have identified an issue with an upstream cloud provider affecting Claude Cowork and Claude Code on the web. Some sessions may fail to start or disconnect mid-task; affected sessions can be retried. We are in contact with the provider and will provide an update as soon as possible.
◉

Monitoring
Aug 28 · 6:21 PM Claude

A mitigation has been applied for the issue affecting Claude Cowork and Claude Code on the web, and we are monitoring for recovery. Sessions that disconnected earlier can be retried
✓

Resolved
Aug 28 · 8:21 PM Claude

The issue affecting Claude Cowork and Claude Code on the web has been resolved.

User reports · incident window

Report volume over time

Hourly report count. Red bars mark the incident window.

Peak: 1 reports/hr

← Before incident After →

Pattern

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