Cloudinary Status · History · Incident #5442

RESOLVED

Elevated Error Rates for Requests Using g_auto

Major · Started Jul 12, 2026 · 6:20 AM

  • Duration

    2h 24m

  • Severity

    Major

  • Detection lead

  • User reports

Summary

Elevated Error Rates for Requests Using g_auto

The incident has been resolved. Services have returned to normal, and all previously affected URLs are now functioning correctly.


  • Started

    Jul 12, 2026 · 6:20 AM

  • Resolved

    Jul 12, 2026 · 8:44 AM

  • Duration

    2h 24m

  • Severity

    Major

Event timeline

How this incident unfolded

  • Monitoring

    Jul 12 · 6:20 AM Cloudinary

    An issue affecting requests that included the g_auto transformation resulted in elevated error rates beginning at approximately 09:00 UTC on Sunday, July 12. The issue has been resolved, and we are continuing to monitor.

  • Resolved

    Jul 12 · 8:44 AM Cloudinary

    The incident has been resolved. Services have returned to normal, and all previously affected URLs are now functioning correctly.

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