Cloudinary Status · History · Incident #5442

RESOLVED

Elevated Error Rates for Requests Using g_auto

Major · Started Jul 12, 2026 · 6:20 AM

Duration

2h 24m
Severity

Major
Detection lead

—
User reports

—

Summary

Elevated Error Rates for Requests Using g_auto

The incident has been resolved. Services have returned to normal, and all previously affected URLs are now functioning correctly.

Started

Jul 12, 2026 · 6:20 AM
Resolved

Jul 12, 2026 · 8:44 AM
Duration

2h 24m
Severity

Major

Event timeline

How this incident unfolded

◉

Monitoring
Jul 12 · 6:20 AM Cloudinary

An issue affecting requests that included the g_auto transformation resulted in elevated error rates beginning at approximately 09:00 UTC on Sunday, July 12. The issue has been resolved, and we are continuing to monitor.
✓

Resolved
Jul 12 · 8:44 AM Cloudinary

The incident has been resolved. Services have returned to normal, and all previously affected URLs are now functioning correctly.

Pattern

Other recent incidents

Browse full incident history →

Get an email when Cloudinary opens, updates or resolves an incident.

Add it as a dependency monitor. The Free plan includes one.

Start Monitoring Free