Cohere Status · History · Incident #4187

RESOLVED

/audio/transcriptions endpoint returns error for audio files with unexpected sampling rate

Minor · Started Jun 1, 2026 · 1:51 PM

  • Duration

    2h 54m

  • Severity

    Minor

  • Detection lead

  • User reports

Summary

/audio/transcriptions endpoint returns error for audio files with unexpected sampling rate

🎉 The issue has been resolved and we are back to normal.


  • Started

    Jun 1, 2026 · 1:51 PM

  • Resolved

    Jun 1, 2026 · 4:46 PM

  • Duration

    2h 54m

  • Severity

    None

Event timeline

How this incident unfolded

  • Identified

    Jun 1 · 1:51 PM Cohere

    /audio/transcriptions endpoints availability is affected now due to the Cohere ASR model backing the endpoint throws error for any audio inputs that are in the expected sampling rate. Previously these sampling rate audio files were accepted and processed, marking this as a regression type incident. :hammer_and_wrench: We have identified the root cause of the incident, and are working diligently to fix.

  • Resolved

    Jun 1 · 4:46 PM Cohere

    🎉 The issue has been resolved and we are back to normal.

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