Cohere Status · History · Incident #5843

RESOLVED

Dashboard Login Service Disruption

Major · Started Jul 23, 2026 · 10:56 PM

  • Duration

    50m

  • Severity

    Major

  • Detection lead

  • User reports

Summary

Dashboard Login Service Disruption

🎉 The issue affecting Dashboard login has been resolved. All Cohere services are operating normally. Thank you for your patience while we worked through this.


  • Started

    Jul 23, 2026 · 10:56 PM

  • Resolved

    Jul 23, 2026 · 11:46 PM

  • Duration

    50m

  • Severity

    Major

Event timeline

How this incident unfolded

  • Investigating

    Jul 23 · 10:56 PM Cohere

    🔎 We are currently investigating an issue affecting the Cohere Dashboard ([dashboard.cohere.com](http://dashboard.cohere.com "dashboard.cohere.com")). Users may experience a continuous refresh loop on the login page, preventing successful authentication.

  • Identified

    Jul 23 · 11:27 PM Cohere

    🛠️ **Update:** We have identified the cause of login issues affecting the Cohere Dashboard, preventing successful logins. A fix is being implemented now and we expect Dashboard login to be restored shortly. **Note:** API access, model inference, and all other Cohere services are **unaffected** and operating normally.

  • Monitoring

    Jul 23 · 11:36 PM Cohere

    👀 The issue affecting Dashboard login has been resolved ✅. We're monitoring to confirm stability. All Cohere services are operating normally.

  • Resolved

    Jul 23 · 11:46 PM Cohere

    🎉 The issue affecting Dashboard login has been resolved. All Cohere services are operating normally. Thank you for your patience while we worked through this.

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