CoinTracker Status · History · Incident #11813

RESOLVED

Unable to login into CoinTracker

Major · Started Apr 22, 2026 · 6:52 PM

  • Duration

    1h 52m

  • Severity

    Major

  • Detection lead

  • User reports

Summary

Unable to login into CoinTracker

This incident has been resolved.


  • Started

    Apr 22, 2026 · 6:52 PM

  • Resolved

    Apr 22, 2026 · 8:44 PM

  • Duration

    1h 52m

  • Severity

    Major

Event timeline

How this incident unfolded

  • Investigating

    Apr 22 · 6:52 PM CoinTracker

    We’re currently investigating an issue preventing some users from accessing CoinTracker. Some users may be prompted to log in again after attempting to sign in with valid credentials. Our engineers are investigating the issue and we will be providing updates as necessary.

  • Monitoring

    Apr 22 · 7:10 PM CoinTracker

    We’re no longer seeing signs of the issue, but investigation is ongoing to confirm full resolution. We’re continuing to monitor closely.

  • Resolved

    Apr 22 · 8:44 PM CoinTracker

    This incident has been resolved.

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