Elevated Error Rates Affecting Managed OTLP

Summary

Elevated Error Rates Affecting Managed OTLP

This incident has been resolved. The root cause has been identified and addressed. Customer workloads were not impacted during this incident.

• Started

  Aug 20, 2026 · 8:22 PM

• Resolved

  Aug 20, 2026 · 10:13 PM

• Duration

  1h 50m

• Severity

  Minor

• ◐

  Investigating

  Aug 20 · 8:22 PM Elastic

  We are currently investigating elevated error rates affecting the managed OTLP on Elastic Cloud Serverless. Our team is actively investigating the root cause. We will provide an update within 30 minutes.

• ◐

  Investigating

  Aug 20 · 8:53 PM Elastic

  We are continuing to investigate elevated error rates affecting the managed OTLP on Elastic Cloud Serverless. We will provide an update within 1 hour.

• ◆

  Identified

  Aug 20 · 9:59 PM Elastic

  We have identified the root cause of the elevated error rates affecting serverless managed OTLP. A mitigation has been applied and we are monitoring to confirm error rates return to baseline. Based on our investigation, customer workloads were not affected.

• ✓

  Resolved

  Aug 20 · 10:13 PM Elastic

  This incident has been resolved. The root cause has been identified and addressed. Customer workloads were not impacted during this incident.