Elastic Status · History · Incident #6760

RESOLVED

[RESOLVED - 2026-08-26] APM endpoints for serverless projects not available

Major · Started Aug 27, 2026 · 5:11 PM

  • Duration

    1h 22m

  • Severity

    Major

  • Detection lead

  • User reports

Summary

[RESOLVED - 2026-08-26] APM endpoints for serverless projects not available

This is now resolved


  • Started

    Aug 27, 2026 · 5:11 PM

  • Resolved

    Aug 27, 2026 · 6:33 PM

  • Duration

    1h 22m

  • Severity

    Major

Event timeline

How this incident unfolded

  • Monitoring

    Aug 27 · 5:11 PM Elastic

    On August 26, at around 00:00 UTC we deployed a change in Managed Inputs that affected some rules in our internal DNS provider, removing the .apm endpoints some of our Serverless customers. The service was restored around 9AM UTC on the same day. During this time, some customers would have experienced unavailability of the .apm endpoint, for a period in the 9 hour window. We are putting some checks and alerts in place to ensure this does not happen again.

  • Resolved

    Aug 27 · 6:33 PM Elastic

    This is now resolved

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