EU Agents disruption in SIP calls

Summary

EU Agents disruption in SIP calls

The issue has been resolved. EU SIP services are operational and stable.

• Started

  Oct 6, 2026 · 10:28 AM

• Resolved

  Oct 6, 2026 · 12:51 PM

• Duration

  2h 23m

• Severity

  Major

• ◐

  Investigating

  Oct 6 · 10:28 AM ElevenLabs

  We're currently investigating disruptions in SIP calls in our EU residency.

• ◐

  Investigating

  Oct 6 · 11:21 AM ElevenLabs

  We are still investigating. We will continue posting updates as more information becomes available

• ◐

  Investigating

  Oct 6 · 12:04 PM ElevenLabs

  We are currently still investigating. We will post updates here as soon as more information becomes available

• ◉

  Monitoring

  Oct 6 · 12:14 PM ElevenLabs

  Error rates have returned to normal. We're currently monitoring the situation to confirm that the issue has been resolved

• ✓

  Resolved

  Oct 6 · 12:51 PM ElevenLabs

  The issue has been resolved. EU SIP services are operational and stable.