Enable Status · History · Incident #11943

RESOLVED

Claims calculations non-functional

Critical · Started May 28, 2025 · 10:37 AM

Duration

2h 9m
Severity

Critical
Detection lead

—
User reports

—

Summary

Claims calculations non-functional

This incident has been resolved by Microsoft. We will continue to monitor the situation over the next hour.

Started

May 28, 2025 · 10:37 AM
Resolved

May 28, 2025 · 12:47 PM
Duration

2h 9m
Severity

Critical

Event timeline

How this incident unfolded

◆

Identified
May 28 · 10:37 AM Enable

We are aware of a Microsoft Azure outage that is preventing calculations in the Claims app from running. The Claims app itself is still accessible.
◆

Identified
May 28 · 10:40 AM Enable

Microsoft have identified the issue, and are working on potential mitigation paths.
✓

Resolved
May 28 · 12:47 PM Enable

This incident has been resolved by Microsoft. We will continue to monitor the situation over the next hour.

Pattern

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