Emails not sending

Summary

Emails not sending

This incident has been resolved.

• Started

  Oct 16, 2024 · 12:35 PM

• Resolved

  Oct 16, 2024 · 6:03 PM

• Duration

  5h 28m

• Severity

  Major

• ◐

  Investigating

  Oct 16 · 12:35 PM Envoke

  Due to a block of several of our IP addresses many emails aren't being delivered to inboxes. The cause of the issue has been identified and a solution is in progress. At this time we recommend that you wait to send out emails until this issue is resolved. We will post updates here as we have more information.

• ◆

  Identified

  Oct 16 · 1:10 PM Envoke

  The issue has been identified and a fix is being implemented.

• ◆

  Identified

  Oct 16 · 3:51 PM Envoke

  We are continuing to work on a fix for this issue.

• ◉

  Monitoring

  Oct 16 · 3:59 PM Envoke

  A fix has been implemented and we are monitoring the results.

• ✓

  Resolved

  Oct 16 · 6:03 PM Envoke

  This incident has been resolved.