Envoke Status · History · Incident #63844

RESOLVED

Unplanned outage

Critical · Started Jan 30, 2024 · 6:05 AM

  • Duration

    1h 59m

  • Severity

    Critical

  • Detection lead

  • User reports

Summary

Unplanned outage

This incident has been resolved. All services are now operating as expected.


  • Started

    Jan 30, 2024 · 6:05 AM

  • Resolved

    Jan 30, 2024 · 8:04 AM

  • Duration

    1h 59m

  • Severity

    Critical

Event timeline

How this incident unfolded

  • Investigating

    Jan 30 · 6:05 AM Envoke

    We are currently investigating an unplanned outage that is affecting all Envoke services.

  • Identified

    Jan 30 · 7:08 AM Envoke

    The issue has been identified as a server failure. A fix is being implemented.

  • Monitoring

    Jan 30 · 7:36 AM Envoke

    A fix has been implemented and we are monitoring the results.

  • Resolved

    Jan 30 · 8:04 AM Envoke

    This incident has been resolved. All services are now operating as expected.

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