Extole Status · History · Incident #88922

RESOLVED

Consumer API Response Delays

Minor · Started Jan 28, 2026 · 2:00 PM

  • Duration

    1h 15m

  • Severity

    Minor

  • Detection lead

  • User reports

Summary

Consumer API Response Delays

This incident has been resolved.


  • Started

    Jan 28, 2026 · 2:00 PM

  • Resolved

    Jan 28, 2026 · 3:16 PM

  • Duration

    1h 15m

  • Severity

    Minor

Event timeline

How this incident unfolded

  • Identified

    Jan 28 · 2:00 PM Extole

    The issue has been identified and a fix is being implemented.

  • Monitoring

    Jan 28 · 2:43 PM Extole

    A fix has been implemented and we are monitoring the results.

  • Resolved

    Jan 28 · 3:16 PM Extole

    This incident has been resolved.

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