Reporting is unavailable

Summary

Reporting is unavailable

After monitoring our systems closely for an hour we've confirmed that this incident has been resolved.

• Started

  Jun 12, 2025 · 7:46 PM

• Resolved

  Jun 12, 2025 · 10:01 PM

• Duration

  2h 15m

• Severity

  Critical

• ◆

  Identified

  Jun 12 · 7:46 PM flexEngage

  Our reporting module is currently unavailable due an outage by one of our third-party service providers. We're still collecting analytics data but we won't be able to display it in the reporting module until the downstream service has been restored. There's currently no ETA for resolution but we're monitoring the mitigation efforts by our third-party service provider and will provide updates as we receive them.

• ◉

  Monitoring

  Jun 12 · 9:03 PM flexEngage

  The reporting module is now operating normally, however we're continuing to monitor our systems while they are recovering.

• ✓

  Resolved

  Jun 12 · 10:01 PM flexEngage

  After monitoring our systems closely for an hour we've confirmed that this incident has been resolved.