flexEngage Status · History · Incident #63443

RESOLVED

Email Validation Issues

Critical · Started Sep 22, 2023 · 11:22 AM

Duration

1h 23m
Severity

Critical
Detection lead

—
User reports

—

Summary

Email Validation Issues

The issue has been resolved

Started

Sep 22, 2023 · 11:22 AM
Resolved

Sep 22, 2023 · 12:45 PM
Duration

1h 23m
Severity

Critical

Event timeline

How this incident unfolded

◐

Investigating
Sep 22 · 11:22 AM flexEngage

Email Validation services are currently validating the majority of emails with an unknown status. We are investigating the issue.
◉

Monitoring
Sep 22 · 12:35 PM flexEngage

The issue was caused by issues with an upstream service provider. The service provider has mitigated the issue and we have seen an improvement. We believe the issue is mitigated and we will continue too monitor the status.
✓

Resolved
Sep 22 · 4:22 PM flexEngage

The issue has been resolved

Pattern

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