Supplier portal (leveranciers portaal) performace degradation

Summary

Supplier portal (leveranciers portaal) performace degradation

The system has finished processing the documents that were queued because of the incident and is up to date again. We again aplogise for any inconvience that this incident has caused and will take measures to prevent future incidents.

• Started

  Dec 7, 2020 · 11:56 AM

• Resolved

  Dec 7, 2020 · 5:39 PM

• Duration

  5h 43m

• Severity

  Minor

• ◐

  Investigating

  Dec 7 · 11:56 AM FLOW by TIE Kinetix

  We noticed a performance degradation issue in the supplier portal (leveranciers portaal) services. We are currently investigating the issue and will provide an update once we have more information.

• ◉

  Monitoring

  Dec 7 · 3:16 PM FLOW by TIE Kinetix

  The issue with the suplier portal has been identified and a fix has been rolled out. New documents can be processed now. Documents that were submitted during the incident are processed at this moment. We will keep monitoring the system closely and apologise for any inconvenience this may have caused.

• ✓

  Resolved

  Dec 7 · 5:39 PM FLOW by TIE Kinetix

  The system has finished processing the documents that were queued because of the incident and is up to date again. We again aplogise for any inconvience that this incident has caused and will take measures to prevent future incidents.