FreeAgent Status · History · Incident #12114

RESOLVED

Customers blocked from logging into FreeAgent

Major · Started Apr 25, 2025 · 2:57 PM

Duration

36m
Severity

Major
Detection lead

—
User reports

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Summary

Customers blocked from logging into FreeAgent

This incident has now been resolved and customers should be able to login into their accounts again.

Started

Apr 25, 2025 · 2:57 PM
Resolved

Apr 25, 2025 · 3:33 PM
Duration

36m
Severity

Major

Event timeline

How this incident unfolded

◐

Investigating
Apr 25 · 2:57 PM FreeAgent

We are currently investigating an issue where some customers are being blocked from logging into their FreeAgent accounts.
✓

Resolved
Apr 25 · 3:33 PM FreeAgent

This incident has now been resolved and customers should be able to login into their accounts again.

Pattern

Other recent incidents

Browse full incident history →

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