Knowledge Base cannot be accessed

Summary

Knowledge Base cannot be accessed

The issues around accessing the Knowledge Base have now been resolved.

• Started

  Feb 28, 2025 · 11:30 AM

• Resolved

  Feb 28, 2025 · 12:28 PM

• Duration

  58m

• Severity

  None

• ◐

  Investigating

  Feb 28 · 11:30 AM FreeAgent

  We are currently experiencing an issue with our Knowledge Base where it is unavailable. This includes providing relevant articles within the Help button. We are working to resolve this as soon as possible. The FreeAgent application remains unaffected by this.

• ◉

  Monitoring

  Feb 28 · 12:01 PM FreeAgent

  The availability of our Knowledge Base has improved. We are monitoring the situation.

• ✓

  Resolved

  Feb 28 · 12:28 PM FreeAgent

  The issues around accessing the Knowledge Base have now been resolved.