Git Integration for Jira Status · History · Incident #125008
RESOLVEDMicrosoft OAuth integrations not indexing
Minor · Started Mar 2, 2022 · 5:30 PM
Git Integration for Jira Status · History · Incident #125008
RESOLVEDMinor · Started Mar 2, 2022 · 5:30 PM
Duration
2d 16h 14m
Severity
Minor
Detection lead
—
User reports
—
Summary
This incident has been resolved.
Started
Mar 2, 2022 · 5:30 PM
Resolved
Mar 5, 2022 · 9:44 AM
Duration
2d 16h 14m
Severity
Minor
Event timeline
Identified
Mar 2 · 5:30 PM Git Integration for JiraThe issue has been identified and a fix is being implemented.
Investigating
Mar 2 · 6:11 PM Git Integration for JiraWe are currently investigating this issue.
Identified
Mar 2 · 6:42 PM Git Integration for JiraMicrosoft VSTS and Azure DevOps OAuth applications have a bug/limitation where the application secret expires 5 years after creation. This secret cannot be refreshed/updated. The workaround from Microsoft is to create a new OAuth application and have consumer re-connect: https://developercommunity.visualstudio.com/t/client-secret-is-expired-even-after-refresh/1564908 We will be updating production shortly. Once updated, customers will need to reconnect https://cln.sh/26TUNm in the integration settings. If you need assistance with this, please contact support@bigbrassband.com.
Monitoring
Mar 2 · 11:58 PM Git Integration for JiraA fix has been implemented. Customers who use the the OAuth integration type for Microsoft Azure Repos or Microsoft VSTS will need to reconnect. See https://bigbrassband.atlassian.net/wiki/spaces/GITCLOUD/pages/2079686657/Reconnecting+Azure+DevOps+and+VSTS+OAuth+integrations for instructions on how to reconnect.
Resolved
Mar 5 · 9:44 AM Git Integration for JiraThis incident has been resolved.
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