Git Integration for Jira Status · History · Incident #125008

RESOLVED

Microsoft OAuth integrations not indexing

Minor · Started Mar 2, 2022 · 5:30 PM

  • Duration

    2d 16h 14m

  • Severity

    Minor

  • Detection lead

  • User reports

Summary

Microsoft OAuth integrations not indexing

This incident has been resolved.


  • Started

    Mar 2, 2022 · 5:30 PM

  • Resolved

    Mar 5, 2022 · 9:44 AM

  • Duration

    2d 16h 14m

  • Severity

    Minor

Event timeline

How this incident unfolded

  • Identified

    Mar 2 · 5:30 PM Git Integration for Jira

    The issue has been identified and a fix is being implemented.

  • Investigating

    Mar 2 · 6:11 PM Git Integration for Jira

    We are currently investigating this issue.

  • Identified

    Mar 2 · 6:42 PM Git Integration for Jira

    Microsoft VSTS and Azure DevOps OAuth applications have a bug/limitation where the application secret expires 5 years after creation. This secret cannot be refreshed/updated. The workaround from Microsoft is to create a new OAuth application and have consumer re-connect: https://developercommunity.visualstudio.com/t/client-secret-is-expired-even-after-refresh/1564908 We will be updating production shortly. Once updated, customers will need to reconnect https://cln.sh/26TUNm in the integration settings. If you need assistance with this, please contact support@bigbrassband.com.

  • Monitoring

    Mar 2 · 11:58 PM Git Integration for Jira

    A fix has been implemented. Customers who use the the OAuth integration type for Microsoft Azure Repos or Microsoft VSTS will need to reconnect. See https://bigbrassband.atlassian.net/wiki/spaces/GITCLOUD/pages/2079686657/Reconnecting+Azure+DevOps+and+VSTS+OAuth+integrations for instructions on how to reconnect.

  • Resolved

    Mar 5 · 9:44 AM Git Integration for Jira

    This incident has been resolved.

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