Errors when querying Prometheus datasource

Summary

Errors when querying Prometheus datasource

This incident has been resolved. Thank you for your patience.

• Started

  Oct 13, 2026 · 7:55 PM

• Resolved

  Oct 13, 2026 · 8:46 PM

• Duration

  51m

• Severity

  Minor

• ◐

  Investigating

  Oct 13 · 7:55 PM Grafana

  A small number of customers with stacks in prod-us-central-4 are receiving "forbidden" errors when querying Prometheus data sources. We are investigating and will provide an update soon.

• ◐

  Investigating

  Oct 13 · 8:01 PM Grafana

  We are continuing to investigate this issue.

• ◉

  Monitoring

  Oct 13 · 8:29 PM Grafana

  We have put some mitigations in place which seem to have helped with the errors. We continue to monitor the results.

• ✓

  Resolved

  Oct 13 · 8:46 PM Grafana

  This incident has been resolved. Thank you for your patience.