Hetzner Status · History · Incident #3687

ACTIVE INCIDENT

Limited availability of cloud instances

Major · Started Jun 26, 2026 · 6:00 AM

  • Duration

    Ongoing

  • Severity

    Major

  • Detection lead

  • User reports

Summary

Limited availability of cloud instances

Due to the continuing high demand and the limited availability of required hardware components, the provisioning of cloud servers at our locations is currently only possible to a limited extent. Given this situation, we are currently required to restrict the creation of new cloud servers for both new customers and some of our existing customers. The selection of affected existing customers is made at random. Unfortunately, it is not possible to individually influence or prioritize specific requests. We are continuously monitoring the situation and working intensively to expand capacity. More details can be found in this article: https://docs.hetzner.com/cloud/general/faq#why-can-cloud-instances-occasionally-not-be-ordered Thank you very much for your understanding.


  • Started

    Jun 26, 2026 · 6:00 AM

  • Status

    Identified

  • Duration

    Ongoing

  • Severity

    Major

Event timeline

How this incident unfolded

  • Investigating

    Jun 26 · 6:00 AM Hetzner

    Due to the continuing high demand and the limited availability of required hardware components, the provisioning of cloud servers at our locations is currently only possible to a limited extent. Given this situation, we are currently required to restrict the creation of new cloud servers for both new customers and some of our existing customers. The selection of affected existing customers is made at random. Unfortunately, it is not possible to individually influence or prioritize specific requests. We are continuously monitoring the situation and working intensively to expand capacity. More details can be found in this article: https://docs.hetzner.com/cloud/general/faq#why-can-cloud-instances-occasionally-not-be-ordered Thank you very much for your understanding.

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