Service Disruption

Summary

Service Disruption

This incident has been resolved. The system is operating normally.

• Started

  Apr 9, 2020 · 11:36 PM

• Resolved

  Apr 10, 2020 · 2:55 AM

• Duration

  3h 18m

• Severity

  Major

• ◐

  Investigating

  Apr 9 · 11:36 PM Honestly

  We are currently experiencing a service disruption. Our Infrastructure team is working to identify the root cause

• ◆

  Identified

  Apr 9 · 11:37 PM Honestly

  The issue has been identified and a fix is being implemented. We will send an additional update in 30 minutes.

• ◆

  Identified

  Apr 9 · 11:49 PM Honestly

  We are continuing to work on a fix for this issue.

• ◆

  Identified

  Apr 10 · 12:08 AM Honestly

  The team is currently applying the fix. The next update will be in 1 hour.

• ◆

  Identified

  Apr 10 · 1:08 AM Honestly

  We are continuing to work on a fix for this issue. Next update in 1 hour.

• ◉

  Monitoring

  Apr 10 · 2:05 AM Honestly

  A fix has been implemented and we are monitoring the results.

• ◉

  Monitoring

  Apr 10 · 2:38 AM Honestly

  We are continuing to monitor for any further issues.

• ✓

  Resolved

  Apr 10 · 2:55 AM Honestly

  This incident has been resolved. The system is operating normally.