Some HubSpot tools may be unavailable for some users

Summary

Some HubSpot tools may be unavailable for some users

Between 11:46 AM EDT (UTC -04:00) and 12:45 PM EDT (UTC -04:00), some customers in North America experienced degraded loading times with some HubSpot tools. This was caused by a server impairment. As of 12:45 PM EDT (UTC -04:00), our tools are working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.

• Started

  Sep 8, 2026 · 12:21 PM

• Resolved

  Sep 8, 2026 · 1:20 PM

• Duration

  59m

• Severity

  None

• ◐

  Investigating

  Sep 8 · 12:21 PM HubSpot

  We are investigating an issue impacting some HubSpot tools. We will provide an update when we have more information.

• ◉

  Monitoring

  Sep 8 · 12:33 PM HubSpot

  We've addressed the issue that caused our CRM to be partially unavailable in North America since 11:46 AM EDT (UTC -04:00). We're monitoring performance closely to ensure all tools recover properly.

• ✓

  Resolved

  Sep 8 · 1:20 PM HubSpot

  Between 11:46 AM EDT (UTC -04:00) and 12:45 PM EDT (UTC -04:00), some customers in North America experienced degraded loading times with some HubSpot tools. This was caused by a server impairment. As of 12:45 PM EDT (UTC -04:00), our tools are working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.