Some Workflow actions may currently be delayed.

Summary

Some Workflow actions may currently be delayed.

Between 08:45 AM GMT+1 (UTC +01:00) and 02:30 PM GMT+1 (UTC +01:00), some customers in North America experienced issues with workflow actions. This was caused by a data integrity issue. As of 02:30 PM GMT+1 (UTC +01:00), workflow actions are working as expected and the incident is fully resolved. No new actions will be delayed. Some actions that were delayed during the incident are still being processed and may take some time to complete. We have identified all affected actions and are actively processing them. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.

• Started

  Aug 21, 2026 · 5:57 AM

• Resolved

  Aug 21, 2026 · 8:27 AM

• Duration

  2h 29m

• Severity

  None

• ◐

  Investigating

  Aug 21 · 5:57 AM HubSpot

  Some Workflow actions have been delayed in North America since 08:45 AM GMT+1 (UTC +01:00). We are investigating the cause and will update this page when we have more information. We will be back with an update within 15 minutes. The information on this page reflects our understanding of the incident and impact at the time of the update.

• ◐

  Investigating

  Aug 21 · 6:12 AM HubSpot

  Some Workflow actions have been delayed in accounts hosted in North America since 08:45 AM GMT+1 (UTC +01:00). We are investigating the cause and will update this page when we have more information. We will be back with an update within 30 minutes. The information on this page reflects our understanding of the incident and impact at the time of the update.

• ◐

  Investigating

  Aug 21 · 6:48 AM HubSpot

  Some Workflow Actions have been delayed in accounts hosted in North America since 08:45 AM GMT+1 (UTC +01:00). We are investigating the cause and will update this page when we have more information. We will be back with an update within 30 minutes. The information on this page reflects our understanding of the incident and impact at the time of the update.

• ◆

  Identified

  Aug 21 · 7:26 AM HubSpot

  We have Identified the root cause leading to some workflow actions being delayed in accounts hosted in North America since 08:45 AM GMT+1 (UTC +01:00). We are scaling the system to mitigate impact and engineers are working diligently to resolve the issue and process all delayed actions. We will be back with an update within 30 minutes.

• ◉

  Monitoring

  Aug 21 · 8:09 AM HubSpot

  We've addressed the issue that caused some workflow actions to be delayed in accounts hosted in North America since 08:45 AM GMT+1 (UTC +01:00). We're monitoring performance closely to ensure the tools recover properly. The information on this page reflects our understanding of the incident and impact at the time of the update.

• ✓

  Resolved

  Aug 21 · 8:27 AM HubSpot

  Between 08:45 AM GMT+1 (UTC +01:00) and 02:30 PM GMT+1 (UTC +01:00), some customers in North America experienced issues with workflow actions. This was caused by a data integrity issue. As of 02:30 PM GMT+1 (UTC +01:00), workflow actions are working as expected and the incident is fully resolved. No new actions will be delayed. Some actions that were delayed during the incident are still being processed and may take some time to complete. We have identified all affected actions and are actively processing them. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.