Some HubSpot tools may be unavailable for some users

Summary

Some HubSpot tools may be unavailable for some users

Between 03:16 PM EDT (UTC -04:00) and 03:25 PM EDT (UTC -04:00), many customers in all affected regions experienced issues accessing the CRM Record page. This was caused by a server impairment from a configuration update. As of 03:25 PM EDT (UTC -04:00), our CRM Record page are working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.

• Started

  Aug 11, 2026 · 3:31 PM

• Resolved

  Aug 11, 2026 · 3:45 PM

• Duration

  14m

• Severity

  None

• ◐

  Investigating

  Aug 11 · 3:31 PM HubSpot

  We are investigating an issue impacting some HubSpot tools. We will provide an update when we have more information.

• ✓

  Resolved

  Aug 11 · 3:45 PM HubSpot

  Between 03:16 PM EDT (UTC -04:00) and 03:25 PM EDT (UTC -04:00), many customers in all affected regions experienced issues accessing the CRM Record page. This was caused by a server impairment from a configuration update. As of 03:25 PM EDT (UTC -04:00), our CRM Record page are working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.