Some HubSpot tools may be unavailable for some users

Summary

Some HubSpot tools may be unavailable for some users

Between 11:17 AM EDT (UTC -04:00) and 12:14 PM EDT (UTC -04:00), some customers in all affected regions experienced issues with service tools. This was caused by a data fetching issue. As of 12:14 PM EDT (UTC -04:00), our service tools are working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.

• Started

  Jul 23, 2026 · 12:42 PM

• Resolved

  Jul 23, 2026 · 1:26 PM

• Duration

  43m

• Severity

  None

• ◐

  Investigating

  Jul 23 · 12:42 PM HubSpot

  We are investigating an issue impacting some HubSpot tools. We will provide an update when we have more information.

• ✓

  Resolved

  Jul 23 · 1:26 PM HubSpot

  Between 11:17 AM EDT (UTC -04:00) and 12:14 PM EDT (UTC -04:00), some customers in all affected regions experienced issues with service tools. This was caused by a data fetching issue. As of 12:14 PM EDT (UTC -04:00), our service tools are working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.