Performance Degradation (Latin America Region)

Minor · Started Jul 14, 2026 · 12:42 PM

Duration

< 1m
Severity

Minor
Detection lead

—
User reports

—

Summary

Performance Degradation (Latin America Region)

We have resolved a performance issue that was causing elevated latency for some users in Latin American regions between July 3rd and July 14th, 2026. Our infrastructure team identified the root cause and the network routing configuration has been corrected. Traffic has been restored to the optimal path and performance has returned to expected levels. We sincerely apologize for the inconvenience and thank you for your patience.

Started

Jul 14, 2026 · 12:42 PM
Resolved

Jul 14, 2026 · 12:42 PM
Duration

< 1m
Severity

None

Event timeline

How this incident unfolded

✓

Resolved
Jul 14 · 12:42 PM HubSpot

We have resolved a performance issue that was causing elevated latency for some users in Latin American regions between July 3rd and July 14th, 2026. Our infrastructure team identified the root cause and the network routing configuration has been corrected. Traffic has been restored to the optimal path and performance has returned to expected levels. We sincerely apologize for the inconvenience and thank you for your patience.