Jira Software Status · History · Incident #106035

RESOLVED

Degraded performance of JIRA

Minor · Started Aug 7, 2026 · 1:24 AM

  • Duration

    21m

  • Severity

    Minor

  • Detection lead

  • User reports

Summary

Degraded performance of JIRA

On August 7, 2026, JIRA, JWM, and JSM users may have experienced performance degradation when viewing issues and boards. The issue has now been resolved, and the service is operating normally for all affected customers.


  • Started

    Aug 7, 2026 · 1:24 AM

  • Resolved

    Aug 7, 2026 · 1:46 AM

  • Duration

    21m

  • Severity

    Minor

Event timeline

How this incident unfolded

  • Investigating

    Aug 7 · 1:24 AM Jira Software

    We are actively investigating reports of performance degradation affecting JIRA. Affected users may experience errors viewing issues and boards. We will share updates here as more information is available.

  • Investigating

    Aug 7 · 1:26 AM Jira Software

    We are actively investigating reports of performance degradation affecting JIRA and JSM. Affected users may experience errors viewing issues and boards. We will share updates here as more information is available.

  • Investigating

    Aug 7 · 1:33 AM Jira Software

    We are actively investigating reports of performance degradation affecting JIRA and JSM. Affected users may experience errors viewing issues and boards. We will share updates here as more information is available.

  • Monitoring

    Aug 7 · 1:39 AM Jira Software

    The performance degradation of JIRA has been resolved, and services are now operating normally for all affected customers. We'll continue to monitor performance closely to confirm stability.

  • Resolved

    Aug 7 · 1:46 AM Jira Software

    On August 7, 2026, JIRA, JWM, and JSM users may have experienced performance degradation when viewing issues and boards. The issue has now been resolved, and the service is operating normally for all affected customers.

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