Liquid Web Status · History · Incident #148364

RESOLVED

Premium business email Webmail Access Issues

Minor · Started Oct 14, 2026 · 9:04 AM

  • Duration

    3h 16m

  • Severity

    Minor

  • Detection lead

    —

  • User reports

    —

Summary

Premium business email Webmail Access Issues

Our email vendor has confirmed that the issues affecting webmail login have now been resolved. If you have any further questions or concerns, please don’t hesitate to contact us via a support case or Live Chat.


  • Started

    Oct 14, 2026 · 9:04 AM

  • Resolved

    Oct 14, 2026 · 12:21 PM

  • Duration

    3h 16m

  • Severity

    Minor

Event timeline

How this incident unfolded

  • ◐

    Investigating

    Oct 14 · 9:04 AM Liquid Web

    We are currently aware of an issue affecting access to webmail. Our email vendor is aware of the issue and is actively working to resolve it. In the meantime, customers can access their email using the alternative webmail portal: https://webmail.liquidweb.services/ We apologize for the inconvenience and appreciate your patience while this issue is being resolved. We will provide further updates as more information becomes available. If you have any questions or concerns, please feel free to contact us via case or chat.

  • ✓

    Resolved

    Oct 14 · 12:21 PM Liquid Web

    Our email vendor has confirmed that the issues affecting webmail login have now been resolved. If you have any further questions or concerns, please don’t hesitate to contact us via a support case or Live Chat.

Get an email when Liquid Web opens, updates or resolves an incident.

Add it as a dependency monitor. The Free plan includes one.