Outbound Webhooks

Minor · Started Oct 14, 2025 · 1:57 PM

Duration

46m
Severity

Minor
Detection lead

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User reports

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Summary

Outbound Webhooks

Between approximately 13:42 and 14:18 UTC attempted webhook deliveries failed while our webhooks database was unavailable due to an unplanned outage. Webhooks messages during that period were lost and will not be delivered. We’ve prioritized work to make webhooks more resilient to this sort of failure. Email message sending was not impacted during this event.

Started

Oct 14, 2025 · 1:57 PM
Resolved

Oct 14, 2025 · 2:43 PM
Duration

46m
Severity

Minor

Event timeline

How this incident unfolded

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Investigating
Oct 14 · 1:57 PM Loops

We are investigating issues with delivery of outbound webhooks
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Resolved
Oct 14 · 2:43 PM Loops

This incident has been resolved.
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Postmortem
Oct 14 · 2:44 PM Loops

Between approximately 13:42 and 14:18 UTC attempted webhook deliveries failed while our webhooks database was unavailable due to an unplanned outage. Webhooks messages during that period were lost and will not be delivered. We’ve prioritized work to make webhooks more resilient to this sort of failure. Email message sending was not impacted during this event.