Mixpanel Status · History · Incident #3847

RESOLVED

Board Access Issues

Minor · Started May 19, 2026 · 12:03 PM

Duration

2h 15m
Severity

Minor
Detection lead

—
User reports

—

Summary

Board Access Issues

This incident has been resolved.

Started

May 19, 2026 · 12:03 PM
Resolved

May 19, 2026 · 2:18 PM
Duration

2h 15m
Severity

None

Event timeline

How this incident unfolded

◐

Investigating
May 19 · 12:03 PM Mixpanel

A subset of users are currently facing issues accessing boards that they previously had access to view. Our Engineering team is actively investigating and will update shortly.
◆

Identified
May 19 · 12:10 PM Mixpanel

The issues has been identified and a fix is being implemented. As a workaround boards can be explicitly shared with users who are having issues viewing them currently.
◉

Monitoring
May 19 · 1:23 PM Mixpanel

A fix has been implemented and we are monitoring the results.
✓

Resolved
May 19 · 2:18 PM Mixpanel

This incident has been resolved.

Pattern

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