Degraded Performance affecting Agents API

Summary

Degraded Performance affecting Agents API

The issue affecting the Agents API has been resolved. Managed sessions are now processing turns normally.

• Started

  Sep 14, 2026 · 11:20 PM

• Resolved

  Sep 14, 2026 · 11:39 PM

• Duration

  18m

• Severity

  None

• ◉

  Monitoring

  Sep 14 · 11:20 PM OpenAI

  Since 1:30 PM Pacific Time on September 14, customers using the Agents API have experienced delays or been unable to start turns in managed sessions.

• ◉

  Monitoring

  Sep 14 · 11:28 PM OpenAI

  We have applied mitigations and are seeing recovery, but the service has not fully recovered. We are continuing to monitor recovery.

• ✓

  Resolved

  Sep 14 · 11:39 PM OpenAI

  The issue affecting the Agents API has been resolved. Managed sessions are now processing turns normally.